How to cancel your Glue monthly subscription (with upfront cost)
If you are sure that you would like to cancel your subscription here is what you need to do:
1. Send us an email to [email protected] with the following info:
2. We will send you a return slip within 24h.
3. Once you have received the return slip, dismount your Glue Smart Lock from you door and disconnect your hub.
4. Return all components of your Glue Smart Lock back into its original box (or equivalent).
5. Print your return pre-paid post slip (which includes the post address), and post your Glue Smart Lock with all its components back to us.
Once we receive your returned Glue Smart Lock, your subscription will be canceled straight away, and we will refund your initial upfront charge.
If you have any questions, please contact us. You can reach us at [email protected] or on +46 10 888 68 68.